Wednesday, May 20, 2020

When to Use the Chinese Term 不好意思 Bù Hǎo Yì Si

The Mandarin Chinese phrase ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ hÇŽo yà ¬ si)  is frequently used in Chinese culture as a way of saying excuse me, embarrassed, or â€Å"sorry.† The literal translation of ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬ Ã‚  (bà ¹ hÇŽo yà ¬ si) is â€Å"not good meaning.† Here are examples of instances in which it would be appropriate to use this phrase.   Receiving Gifts The Chinese tradition of gift-giving demands that the gift is first refused, and finally accepted with è ° ¢Ã¨ ° ¢ (xià ¨ xie) or ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ hÇŽo yà ¬ si). Using the latter phrase conveys a sense of being abashed, like using the term you shouldnt have or theres no need in English. This dance of giving and receiving gifts is done for any type of gift, including picking up the tab in a restaurant. Apologizing ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ hÇŽo yà ¬ si) is also used as a casual apology. The phrase could be used, for instance, if you bump into someone on a crowded subway or if you have kept customers waiting. In these scenarios, ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ hÇŽo yà ¬ si) means something akin to excuse me or sorry.   Similarly, you can say ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ hÇŽo yà ¬ si) when you need to interrupt someone for a question, such as asking for the bathroom, directions, or a similar favor. You can say ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬ , è ¯ ·Ã©â€" ®... (bà ¹ hÇŽo yà ¬Ã‚  si, qÇ ng wà ¨n), which means Excuse me, but can I ask...   When apologizing for more serious inconveniences, you can use the phrase  Ã¥ ¯ ¹Ã¤ ¸ Ã¨ µ · (duà ¬ bà ¹ qÇ ) which means Im sorry. For really serious mistakes that call for an apology, you can use the phrase  Ã¥Å½Å¸Ã¨ °â€¦Ã¦Ë†â€˜ (yuà ¡nlià  ng wÇ’) which means forgive me.   Character Traits Because ä ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ hÇŽo yà ¬ si) can also mean embarrassed, the Chinese phrase can be used to describe a persons characteristics. For example, if someone is shy and easily embarrassed, you could say ä »â€" (male) / Ã¥ ¥ ¹ (female)  Ã¤ ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (tÄ Ã‚  bà ¹ hÇŽo yà ¬ si). This means He / she is embarrassed. Likewise, if you are trying to encourage someone to be less bashful, you can say ä ¸ Ã¨ ¦ Ã¤ ¸ Ã¥ ¥ ½Ã¦â€ž Ã¦â‚¬  (bà ¹ yà  o bà ¹ hÇŽo yà ¬ si), which translates to dont be shy.

Wednesday, May 6, 2020

The Four Phases Of Small Business Strategy Planning

The Four Phases of Small Business Strategy Planning There are a host of definitions for strategy. Rather than trying to be comprehensive or creating a definition that tries to be the authoritative source, I ll use a simple definition of strategy for my purposes. Strategy is a plan of action designed to achieve outcomes. That s it. This definition is loyal to best tenants of strategy as well; be flexible, nimble and leave options until you reach the appropriate time or level to add further definition. The process of defining the desired outcomes is usually incorporated into the concept of strategy planning. In an agile and well-led organization, execution is also wrapped into strategy so that the plans can stay flexible, updated, and resources can be used to increase success. The best, most refined, and most successful strategy model has evolved from ancient China, was updated in Prussia, and has slowly been creeping into the business world. There are four steps to the process and I prefer to keep them all under the strategy umbrella to help leaders reach the planned outcomes. The iterative sequence is: setting goals, planning, actions, and outcomes. In setting strategic goals, you must consider what outcomes you desire for your business. Assuming that you are in business to earn revenue, you must link your outcomes to needs that your customers have in order to capture that revenue. The best source for setting goals is your business mission, values, and visionShow MoreRelatedUnderstanding The Benefits Of Strategic Management1674 Words   |  7 Pageswith respect to an example using the struggling retailer, Sears. Sears succumbed to the lack of innovation, which shows that if a firm stands still, it will be run over by the competition. Strategic planning and innovation should go hand in hand, because innovation is the machine that generates business opportunities in the market and its implementation drives businesses to be remarkable. Theories of organizational adaptation are another important concept, because it helps a company keep track of theRead MoreUnderstanding The Benefits Of Strategic Management1625 Words   |  7 Page sthe chapter using the example of a struggling retailer, Sears. Sears succumbed to the lack of innovation, which shows that if a firm stands still, it will be run over by the competition. Strategic planning and innovation should go hand in hand, because innovation is the machine that generates business opportunities in the market and its implementation drives them to be remarkable. Theories of organizational adaptation are another important concept, it helps a company keep track of the changes inRead MoreUnderstanding The Principles Of Strategic Planning1438 Words   |  6 PagesUnderstand the principles of strategic planning 1.1 Evaluate a range of strategic planning models When evaluating a strategic plan models, we should first consider the meaning of strategic planning. Strategic planning is when an organisation has a long term project, in between a year or two and this will involve the entire organisation workers to bring ideas together and look into each contributions before working on the plans, and this can be break down in three to four faces in other too be achievableRead MoreHow to Start and Manage a Successful Business1627 Words   |  7 PagesThe high failure rate of business start-ups has become common knowledge over time. According to the study by Van de Ven, Ar, Hudson, R and Schroeder (1984), the survival of a business over a short-term period of about a year and half is 54% and 25% over a period of six years. This means that the failure rate of business start-ups is a high 75%. Although studies show that business start-ups have a high failure rate, strategic business and financial planning, good management and marketing skills areRead MoreVision And Mission Statements Provide Information About The Organization954 Words   |  4 Pagesmatters is that should be a reflection and a helpful synopsis of the organization as well as it should speak to your stakeholders. Some characteristics that makes a mission statement successful is when it is succinct and can be printed in the back of a business card, when it is memorable and unique. Lastly it ought to be realistic and current, for instance, the mission should be a description of the present and not the future as well as it can not change constantly, in this case, when the firm changes itsRead MoreQuality Management in Current Business Management and Issues1317 Words   |  5 PagesQuality Management in Current Business Management Issues Objective The objective of this study is to examine quality management in business and to apply contemporary theory. Introduction The U.S. Small Business Administration reports that effective management is the key to the establishment and growth of the business and states as well that the key to successful management is examination of the marketplace environment and create employment and profit opportunities that provide the potentialRead MorePlanning The Global Business Enterprise1309 Words   |  6 PagesPhase One: Planning the Global Business Enterprise 1. Identifying Global Business Opportunities The aircraft industry in The United Arab Emirates (UAE) is growing exponentially, both for commercial and military aircraft operations. Demand is strong for aircraft equipment, parts and services and there has been significant investment in establishing domestic MRO (maintenance, repair and overhaul) facilities in the region. â€Å"Opportunities for U.S. companies include fleet equipment, parts and servicesRead MorePlanning Is The Process Of Determining Appropriate Goals And Courses Of Action1401 Words   |  6 Pages1. One thing I’ve learned from this chapter is that planning is the process of determining appropriate goals and courses of action. Once a plan has been created the next step is to design a strategy. A strategy is a series or managerial decisions that help managers obtain organizational goals. For most organizations, there are three steps to planning. The first step is the creation of a mission statement. A mission statement is essential for a company to clear ly communicate what it does and how itRead MoreThe Emergency Management Profession1283 Words   |  5 Pagesdisaster management. The disaster cycle has four distinct yet interrelated phases: Mitigation, Preparedness, Response, and Recovery. The concept of the cycle implies an ongoing process in which communities, businesses, and individuals plan for and reduce potential disaster losses. Historically, emergency management programs have focused heavily on the preparedness and response phases, leaving limited resources to address the recovery and mitigation phases. This research paper will discuss the basicRead MoreStrategic Planning, Budgeting And Forecasting847 Words   |  4 Pagessteer consensus among core business disciplines. Rapid progression throughout leadership career spanning across sales, marketing, strategy and finance functions within large and small corporations. Driver for operational and financial efficiency who establishes core metrics that optimize team performa nce and maximize ROI across organizational functions. ________________________________________ CORE COMPETENCIES ï‚ § Strategic Planning, Budgeting Forecasting ï‚ § Financial Planning and Analysis ï‚ § PL Ownership

Incoterms International Trade and Paid by Seller Essay Example For Students

Incoterms: International Trade and Paid by Seller Essay Legal Aspects in Management Project Report On INTERNATIONAL COMMERCIAL TERMS THEIR RELEVANCE/EVALUATION Submitted to: Prof C. L. Bansal Submitted By: Group No. 9 | Section F Anunay Bhargava| PGP 26328| Arnab Chowdhury| PGP 26329| Chinmay Desai| PGP 26334| Devendra Singh| PGP 26337| Gaurav Bhuwania| PGP 26341| Saurabh Yadav| PGP 26365| Srivalson Nair| PGP 26371| | | Date of Submission: 10th September 2010 Table of Contents INTERNATIONAL CHAMBER OF COMMERCE (ICC)3 INCOTERMS4 The ‘E’ Term (no obligation for the seller)5 Responsibility Chart5 EXW – Ex Works, named place6 The ‘F’ Terms (Main Carriage Not Paid By Seller)7 FCA (Free Carrier)7 FAS Free Alongside Ship,8 FOB Free On Board8 Important Judgements9 The ‘C’ Terms (Main Carriage Paid By Seller)9 CIF – Cost, Insurance Freight, named ocean port of destination10 CFR – Cost Freight, named port of destination11 CPT Carriage Paid To, named place of destination12 CIP Carriage and Insurance Paid To, named place of destination12 The ‘D’ Terms (Arrival)13 DES – Delivered Ex Ship, named port of destination13 DEQ – Delivered Ex Quay, named port of destination14 DDU Delivery Duty Unpaid, named place of destination14 DDP Delivery Duty Paid, named place of destination15 INCOTERMS 2000 – A Summary17 EVALUATIONError! Bookmark not defined. INTERNATIONAL CHAMBER OF COMMERCE (ICC) The ICC was founded in 1919 with an overriding aim to serve world business by promoting trade and investment, open markets for goods and services, and the free flow of capital. ICC is the voice of world business championing the global economy as a force for economic growth, job creation and prosperity. ICC activities cover a broad spectrum, from arbitration and dispute resolution to making the case for open trade and the market economy system, business self-regulation, fighting corruption or combating commercial crime. All the activities of the International Chamber of Commerce, whether of a policy or technical nature, aim: * To promote international trade, services and investment, while eliminating obstacles and distortions to international commerce * To promote a market economy system based on the principle of free and fair competition among business enterprises * To foster the economic growth of developed and developing countries alike, particularly with a view to better integrate all countries into the world economy ICC has direct access to national governments all over the world through its national committees. The organizations Paris-based international secretariat feeds business views into intergovernmental organizations on issues that directly affect business operations. The ICC has permanent observer status with the United Nations. The UN, the World Trade Organization, and many other intergovernmental bodies, both international and regional, are kept in touch with the views of international business through ICC. Member companies and business associations shape ICCs stance on any given business issue by participating in the work of ICC commissions. Commissions are the bedrock of ICC, composed of a total of more than 500 business experts who give freely of their time to formulate ICC policy and elaborate its rules. ICC makes policies in the following: * Anti-Corruption * Arbitration * Banking Technique and Practice * Business in Society * Commercial Practice * Competition * Customs and Trade Regulations * E-business, IT and Telecoms * Environment and Energy * Financial Services and Insurance * Intellectual Property * Marketing and Advertising * Taxation Trade and Investment Policy * Transport and Logistics INCOTERMS ICC’s International Commercial Terms (INCOTERMS) is a universally recognized set of definitions of international trade terms and is widely used in international commercial transactions. These are accepted by governments, legal authorities and practitioners worldwide for the interpretation of most commonly used terms in international trade. This reduces or removes altogether uncertainties arising from different interpretation of such terms in different countries. Scope of INCOTERMS is limited to matters relating to rights and obligations of the parties to the contract of sale with respect to the delivery of goods sold. They are used to divide transaction costs and responsibilities between buyer and seller and reflect state-of-the-art transportation practices. Being standard international trade definitions, INCOTERMS are used every day in thousands of contracts. ICC model contracts thus make life easier for small companies that cannot afford big legal departments. ICC first introduced the INCOTERMS standard commercial terms in 1936. Representing a radically new concept in an industry regulated by local rules of law, the new terms were the first real attempt to bring coherence to a commercial and judicial system that diverged widely from one country to another. Since they were first introduced, the INCOTERMS rules have been revised about once a decade to keep up with the rapid expansion of world trade and globalization. The last revision was done in 2000. INCOTERMS regulate| INCOTERMS do not regulate| Delivering and taking delivery of goods| Transfer of ownership| Division of costs| The payment process| Transfer of risk| Applicable law| Proof of delivery, transport documents orequivalent electronic message| The jurisdiction| The INCOTERMS are grouped in four categories: E-Terms| EXW Ex Works| F-Terms| FCA Free CarrierFAS Free Alongside Ship FOB Free On Board| C-Terms| CFR Cost and Freight CIF Cost Insurance and Freight CPT Carriage Paid To CIP Carriage and Insurance Paid To| D-Terms| DAF Delivered At Frontier DES Delivered Ex Ship DEQ Delivered Ex Quay DDU Delivered Duty Unpaid DDP Delivered Duty Paid | The ‘E’ Term (no obligation for the seller) Responsibility Chart SERVICES| EXW| Ex Works| Warehouse Storage| Seller| Warehouse Labor| Seller| Export Packing| Seller| Loading Charges| Buyer| Inland Freight| Buyer| Terminal Charges| Buyer| Forwarders Fees| Buyer| Loading On Vessel| Buyer| Ocean/Air Freight| Buyer| Charges On Arrival At Destination| Buyer| Duty, Taxes ; Customs Clearance| Buyer| Delivery To Destination| Buyer| EXW – Ex Works, named place ‘Exâ⠂¬â„¢ means ‘From’, ‘Works’ means a premise where the object of trade in question has been created or is located at present e. g. factory, mill or warehouses. Generally ‘Works’ indicates the seller’s premises. It applies to goods available only at the sellers premises. Seller’s Obligations Delivery – The seller must place the goods at the disposal of the buyer at the named place of delivery, not loaded on any collecting vehicle. Risk The seller must bear all risks of loss of or damage to the goods until such time as they have been delivered. Costs The seller must pay all costs relating to the goods until such time as they have been delivered. Notices The seller must give the buyer sufficient notice as to when and where the goods will be placed at his disposal. Buyer’s Obligations Delivery – The buyer must take delivery of the goods and arrange for the delivery vehicle Risk The buyer must bear all risks of loss of or damage to the goods from the time they have been delivered Costs Expenses like transportation charges, insurance etc. to be borne separately by the buyer Notices -The buyer must, whenever he is entitled to determine the time within an agreed period and/or the place of taking delivery, give the seller sufficient notice thereof. The ‘F’ Terms (Main Carriage Not Paid By Seller) Responsibility Chart SERVICES| FCA| FAS| FOB| Free Carrier| Free Alongside Ship| Free Onboard Vessel| Warehouse Storage| Seller| Seller| Seller| Warehouse Labor| Seller| Seller| Seller| Export Packing| Seller| Seller| Seller| Loading Charges| Seller| Seller| Seller| Inland Freight| Buyer/Seller*| Seller| Seller| Terminal Charges| Buyer| Seller| Seller| Forwarders Fees| Buyer| Buyer| Buyer| Loading On Vessel| Buyer| Buyer| Seller | Ocean/Air Freight| Buyer| Buyer| Buyer| Charges On Arrival At Destination| Buyer| Buyer| Buyer| Duty, Taxes ; Customs Clearance| Buyer| Buyer| Buyer| Delivery To Destination| Buyer| Buyer| Buyer| FCA (Free Carrier) There are actually two FCA terms: FCA Sellers Premises * The seller is responsible only for loading the goods and not responsible for inland freight; * Delivery is complete when the goods are loaded on the Buyer’s collecting vehicle * Risk is transferred from the Seller to the Buyer when the goods are loaded on the Buyer’s vehicle FCA Named Place (International Carrier) * The seller is responsible for inland freight * Delivery is complete when the goods are placed at the disposal of the buyer not unloaded from the seller’s vehicle * Risk is transferred from the Seller to the Buyer when the goods have been delivered to the Buyer’s carrier at the named place. Other variations of FCA in practice are FOT (Free on Truck) FOR (Free on Rake). FAS Free Alongside Ship, named ocean port of shipment (e. g. FAS Kandla) Used for goods those are not containerized. Goods are placed in the dock shed or at the side of the ship in barges, within the reach of its loading equipment so that they can be loaded aboard the ship. Risk is transferred from the Seller to the Buyer when the goods have been placed alongside the Buyer’s nominated Vessel/Ship at the named port of shipment. For Example – For bulk coal shipments, the Seller places oaded barges alongside the Buyer’s nominated Vessel. The coal is then loaded into the vessel at the cost of the Buyer i. e. the Stevedores and the loading equipment costs are borne by the Buyer. FOB Free On Board, named ocean port of shipment (e. g. FOB Dahej) The goods are delivered by the Seller on-board the Buyer’s nominated Vessel at the ocean port of shipment. It is the Seller’s respo nsibility to load the goods on the vessel i. e. the cost incurred in loading the cargo are borne by the Seller but the Freight is to the Buyer’s account. Frees on A Midsummer Nights Dream: Theseu EssayIn Delivered Ex Ship, the sellers or the exporters/manufacturers clears the goods for export and is responsible for making them available to the buyer on board the ship at the named port of destination, not cleared for import. The seller is thus responsible for all costs of getting the goods to the named port of destination prior to unloading. The DES term is used only for shipments of goods by ocean or inland waterway or by multimodal transport where the final delivery is made on a vessel at the named port of destination. All forms of payment are used in DES transactions. DEQ – Delivered Ex Quay, named port of destination In Delivered Ex Quay, the seller/exporter/manufacturer clears the goods for export and is responsible for making them available to the buyer on the quay (wharf) at the named port of destination, not cleared for import. The buyer, therefore, assumes all responsibilities for import clearance, duties, and other costs upon import as well as transport to the final destination. This is new for INCOTERMS 2000. The DES term is used only for shipments of goods arriving at the port of destination by ocean or by inland waterway. All forms of payment are used in DEQ transactions. Seller’s Obligations * The seller must provide the goods and the commercial invoice, or its equivalent electronic message, in conformity with the contract of sale. * Contract of carriage The seller must contract at its own expense for the carriage of the gods to the named quay (wharf) at the named port of destination. If a specific quay (wharf) is not agreed or is not determined by practice, the seller may select the quay (wharf) at the named port of destination which best suits its purpose. * Contract of insurance No obligation. The seller must place the goods at the disposal of the buyer on the quay (wharf) referred to in or on the date or within the agreed period Buyer’s Obligations * The buyer must pay the price as provided in the contract of sale. * The buyer must obtain at its own risk and expense any import licence or official authorisation or other documents and carry out, where applicable, all customs formali ties necessary for the import of the goods. * The buyer must pay the costs of any pre-shipment inspection except when such inspection is mandated by the authorities of the country of export. DDU Delivery Duty Unpaid, named place of destination Delivery Duty Unpaid (DDU) is used for transactions where the seller is responsible for delivering the goods to the buyer at the named place of destination but not cleared for import. The seller bears all the costs involved in delivering the goods to the destination except the unloading costs from any means of transport used to carry the goods to the named place of destination as well as the import duty, if any, in the country of the destination. The buyer bears the import duty costs as well as the costs and risks associated with his failure to clear the goods for import as per schedule. DDU is used irrespective of the mode of transport. But when the delivery is to be made in a port on board a vessel or quay, the DES and DEQ terms are used. The seller does not assume any costs or risks associated with transporting the goods to any other final destination from the named place of destination. Seller’s Obligations Delivery – The seller must place the goods at the disposal of the buyer on the quay (wharf)  on the date or within the agreed period. Transfer of Risks – The seller must bear all risks of loss of or damage to the goods until such time as they have been delivered. Proof of Delivery, Transport Document or Equivalent Electronic Message The seller must provide the buyer at the seller’s expense with the delivery order and/or the usual transport document (for example a negotiable bill of lading, a non-negotiable sea waybill, an inland waterway document or a multimodal transport document) to enable it to take the goods and remove them from the quay (wharf). Where the seller and the buyer have agreed to communicate electronically, the document referred to in the preceding paragraph may be replaced by an equivalent electronic data interchange (EDI) message Buyer’s Obligations Delivery – The buyer must take delivery of the goods when they have been delivered Transfer of Risks – The buyer must bear all risks of loss of or damage to the goods from the time they have been delivered. Proof of Delivery, Transport Document or Equivalent Electronic Message – The buyer must accept the delivery order or the transport document. DDP Delivery Duty Paid, named place of destination Delivery Duty Paid is used for transactions where the seller is responsible for delivering the goods to the buyer at the named place of destination after clearing it through imports. Thus, the seller taxes and other charges required for import in the country of destination. Hence, DDP should not be used if the seller doesn’t have the capability to get an import license. The DDP represents the maximum obligation for the seller as he is responsible for all the costs associated with getting the goods to the named place of destination. The two contracting parties can change these obligations by mentioning the exact requirements in the contract. The term may be used for all types of transports, except when delivery takes place on board a vessel or quay in the port of destination. Seller’s obligations Delivery – The seller must place the goods at the disposal of the buyer or at that of another person named by the buyer, on any arriving means of transport not unloaded at the named place of destination on the date or within the period agreed for delivery. Transfer of Risks – The seller must, subject bear all risks of loss of or damage to the goods until such time as they have been delivered in accordance with his obligations as a deliverer. Proof of Delivery, Transport Document or Equivalent Electronic Message The eller must provide the buyer at the sellers expense with the delivery order and/or the usual transport document which the buyer may require to take delivery of the goods. Where the seller and the buyer have agreed to communicate electronically, the document referred to in the preceding paragraph may be replaced by an equivalent electronic data interchange (EDI) message. Buyer’s obligations Delivery – The buyer must t ake delivery of the goods when they have been delivered. Transfer of Risks – The buyer must bear all risks of loss of or damage to the goods from the time they have been delivered. The buyer must, should it fail to fulfil its obligations, bear all additional risks of loss of or damage to the goods incurred thereby. Proof of Delivery, Transport Document or Equivalent Electronic Message The buyer must accept the delivery order or the transport document. - Misuse of the DDP shipment procedure: When a customer purchases goods from foreign countries, the domestic company which imports the goods from abroad is usually either affiliated to or a subsidiary of the exporting manufacturing firm. This introduces the possibility of misstating the real value of the goods at the time of import so that the duty on those items is reduced. The importing company then sells the goods off to the real customer at a much higher actual value. The Customs officials are slowly becoming aware of this practice and are denying the importing middle man the right to clear the goods stating that the title never passed to the importer and that the customer was the real owner of those goods. INCOTERMS 2000 – A Summary Areas of Improvement We found that there are certain areas which if covered under the INCOTERMS would reduce the potential conflicts faced in International Business. They are listed as per below:- Availability of Safe Birth/Port When the sale is on FOB terms, the Buyer nominates the carrying vessel to the Seller and the Seller loads the goods onboard the nominated vessel. It is nowhere mentioned that it would be the Seller’s responsibility to provide a safe birth/anchorage to the Buyer’s vessel. If it happens that there is some problem with the birth and the vessel owner refuses to load the cargo on the vessel, then a conflict might arise as to who would assume the demurrage losses unless such a term is expressly agreed in the contract of sale. Same thing applies to the Buyer in case of CIF or CFR purchases. Such a clause can be made a part of the INCOTERM itself by default, so as to avoid any confusion. Transfer of Title The INCOTERMS do not deal with how and when the title would be transferred to the Buyer. The Title in all the above arrangements under INCOTERMS is transferred to the Buyer depending on the contractual terms. The commonly used practice being the transfer of title once the Seller receives the full payment from the Buyer. References * http://www. iccwbo. org/incoterms/wallchart/wallchart. pdf * http://www. zurich. ch/site/pool/fkmu. Par. 0053. LangItems. en. File. tmp/Incoterm_2000_E_global. pdf   * http://www. uncitral. org/pdf/english/texts_endorsed/INCOTERMS2000_e. pdf   * http://www. i-b-t. net/incoterms. html * http://www. export911. com/e911/export/comTerm. htm#xFCA   * http://www. unece. org/cefact/recommendations/rec05/rec05_ecetrd259. pdf